Frequently Asked Questions
How much time should I allow for my request?
With Pentagon Access: Submit your flag at least 5 business days prior to the fly date. Without Pentagon Access (Mailing): Allow an additional 10 business days on top of the standard 5-15 day processing time.
What must I include if I am mailing my flag?
Include a typed/printed letter with the recipient's name, occasion, requested date, and contact details (name, address, email, phone).
How is my flag returned to me?
You must provide a pre-paid shipping label or stamps and a box. Note: Cash, checks, or money orders are not accepted. A 13.25" x 11.5" x 2.38" box is recommended for a 3’x5’ flag.
Can I drop off my flag in person?
Yes, if you have Pentagon access, visit Room 5B890 (Mon–Thu, 9:00 a.m. – 12:30 p.m.; closed Fridays/Holidays).
What if I forget return postage?
The Flag Coordinator will contact you, but the PFPA is not responsible for providing postage.
Is there a limit on how many flags I can send?
Yes, a maximum of 5 flags per request.
How long will PFPA hold my flag?
Due to space constraints, flags are only held for 30 days after flown date.