The Pentagon Force Protection Agency enforces parking at the Pentagon parking lots.

Pentagon employees and visitors must adhere to the parking rules and understand their responsibilities when parking on the Reservation. Unauthorized or illegally parked vehicles are subject to citations, immobilization, or towing to an impound lot located in the Northside lanes 60-62 at the owner's expense. Permit holders receiving citations for three or more parking infractions within a 12-month period may lose their parking privileges for one year or more.

If your vehicle was immobilized or towed, you must first pay the required fees. The cost for immobilization's and towing is $115 in cash or credit. Payments and arrangements to have you're vehicle released can be made by contacting Al's towing. However, if your vehicle is stored more than 24 hours, it is subject to relocation, which may increase the required fees. If your vehicle is relocated, please contact:

Al´s Towing
8109 Ransell Road
Falls Church, VA 22042
703-790-1156

All appeals or complaints must be submitted in writing and addressed to:

Washington Headquarters Services (WHS)
Parking Management Branch
1155 Defense Pentagon, Room 2D1039
Washington, DC 20301-1155
703-697-6251

The written complaint must include a copy of your receipt with a phone number where you can be reached, and a return address. Written complaints may be mailed or dropped off at the Pentagon Library and Conference Center, room BH985.

An inquiry will be conducted in regards to your complaint. A written response will be sent to you regarding the outcome of the inquiry. If it is determined you were towed in error, the cost of the tow will be refunded to you.

For questions regarding immobilized or towed vehicles, the appeal process, or your complaint, please call 703-697-6251.